PATIENT JOURNEY

1. YOUR CONSULTATION

“Patient safety and satisfaction is at
the heart of every treatment we provide.”

Every patient will be seen for a face to face consultation prior to having treatment. At the consultation, a doctor will perform a detailed assessment of your face or the area you want treated and explore your ideas, concerns and expectations. You will be asked about your medical history so that an assessment can be made about which treatments are safe and suitable for you to have.

This information will then be used to create a personalised treatment plan just for you. There is no obligation to have any of the treatments but if you do decide to have any treatments within one calender month of the consultation, the cost of the consultation will be deducted from the final cost.

2. YOUR TREATMENT

“You can expect personalised, confidential and safe treatments which aim to achieve your aesthetic goals.”

Anti-wrinkle injections

The treatment itself can take between 10 – 20 minutes depending on how many areas are being treated. A small amount of botulinum protein is injected into the muscle with a very fine needle and the procedure is relatively painless or at most causes a mild discomfort so anaesthetic is usually not necessary.

Dermal fillers

The treatment itself can take between 20-30 minutes depending on how many areas are being treated. The filler is injected into the skin using a fine needle or cannula and the area massaged to give a smooth finish.   You may experience some discomfort during the procedure however there is some anaesthetic in each syringe of filler and an anaesthetic cream will also be applied to the areas to be injected for that extra comfort.

3. YOUR FOLLOW UP

“We don’t forget about you once you leave our clinic. We want to know how you are getting on with your aesthetic treatment”

After your treatment you will be followed up at approximately 2 weeks to check results. This will either be via a phone call or we will arrange a face to face appointment. Any necessary adjustments may also be performed at this time. We are at hand to assist you, should you have any worries or concerns about your treatment that you need to discuss. Just email or phone us and we will be happy to help. You may also check our advice centre as some of your questions may be answered in our FAQ section or with our downloadable information leaflets.