TERMS & CONDITIONS

Consultation

We offer a no obligation consultation with an aesthetic doctor.  Booking a consultation requires a £20 deposit which applies to new and existing patients. The deposit is redeemable against any treatments received within 28 days.

The initial consultation includes a detailed clinical assessment to determine if you are suitable for treatment and if so, a personalised treatment plan will be created for you. It also includes a follow up consultation at 2 weeks which will be via telephone or face to face.  Pease be aware that the outcome of the initial consultation may be that it is not safe or appropriate for you to have treatment. If this is the case you it will not be possible to a refund the consultation deposit.

Treatments
A £50 deposit is required to secure your booking for a treatment with a doctor. The balance is payable in advance of the treatment. Money paid for treatment is non-refundable.
Cancellations
Due to high demand, we require a minimum of 48 hours’ notice to cancel or change an appointment. If you fail to give at least  48 hours’  notice, you will not be entitled to a refund of the deposit.
Appointments

Please be on time for your appointment as late arrival may result in reduced treatment time or us being unable to proceed with your treatment and having to reschedule. Non-attendance to an appointment without cancelling will result in loss of the £20 consultation fee even if booking another appointment, plus loss of the £50 treatment deposit.

Refusal of treatement
We reserve the right to refuse treatment. This may be due to ethical, practical or medical considerations. This will be at our discretion.
Age
You must be 18 or over to receive treatment at our clinic.